Resolving Conflict, Restoring Culture
Our Services
When conflict occurs within a business or organization, it’s an opportunity to strengthen workplace culture, rebuild trust and confidence, and transform your workplace into one that’s resilient, inclusive, and empowering. Conflict & Culture bridges the gaps in trust and culture with practical, results-driven, and future-focused solutions that are customized to your company’s unique needs.
Fair, Thorough Investigative Processes that Reinforce Company Values
Workplace Investigations
When a serious concern arises—whether it involves misconduct, discrimination, retaliation, or a workplace culture issue—an objective investigation is essential. Conflict and Culture offers independent, fair, and legally grounded investigations tailored to your organization’s needs.
We manage every phase—from interviews to documentation—and deliver clear, defensible findings. Deliverables include either a comprehensive investigative report or a concise executive summary, depending on the organization’s needs and the complexity of the case. We’re equipped to lead investigations in both highly structured environments and organizations without formal HR infrastructure.
As part of our closeout process, we can also offer guidance on institutional improvements, including policy development, communication strategies, and training opportunities to support long-term cultural health.
Available for one-time investigations—virtually or in person—or as a trusted external partner for ongoing support.
Policy Development
Effective investigations depend on clear, well-designed policies and procedures. Conflict and Culture works with organizations to develop and refine investigation-related policies that support fair, consistent, and legally sound decision-making.
Policy development services may include:
Investigation and grievance procedures
Complaint intake and reporting frameworks
Role clarity for investigators, decision-makers, and institutional stakeholders
Alignment with applicable legal and regulatory requirements, including Title IX, Title VII, ADA, and PDA
This work is grounded in practical implementation and designed to support investigative integrity, not aspirational culture statements or values-based consulting.
EMPOWERING TEAMS TO STRENGTHEN WORKPLACE CULTURE
Compliance & Investigation Training
Conflict and Culture provides investigation-focused training for professionals responsible for administering, overseeing, or supporting workplace investigations.
Trainings are process-driven and designed to strengthen institutional capacity for fair, thorough, and defensible investigations.
Training is tailored to organizational context and regulatory obligations and is intended to reinforce, not replace, formal investigative processes.
CONFLICT & CULTURE HELPS EMPOWER YOUR TEAMS
Training Topics Include:
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Prepare internal or external investigators to conduct fair, thorough, and defensible workplace investigations, from intake and interviews through findings and closeout.
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Strengthen decision-making by focusing on credibility assessments, evidence analysis, documentation standards, and procedural consistency throughout the investigative process.
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Provide guidance on navigating reasonable accommodation obligations under the ADA and related laws, with a focus on interactive processes, documentation, and compliance risk.
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(Title VII, Title IX, ADA, ADEA)
Examine investigative considerations, legal standards, and process requirements for handling discrimination and harassment complaints across applicable federal frameworks. -
(Including Title IX)
Equip hearing officers and decision-makers with a clear understanding of their role, responsibilities, and boundaries within investigation and adjudication processes. -
Support effective early-stage decision-making by clarifying intake practices, scope development, threshold determinations, and referral pathways.
* Flexible pricing options are available, including hourly rates and monthly retainers